Terms of service
Last updated: April 2026
These Terms of Service ("Terms") govern your use of the Ash & Co website (ashandco.com) and any
purchases made through it. By accessing our site or placing an order, you agree to be bound by these
Terms. If you do not agree, please do not use our site.
1. ACCEPTANCE OF TERMS
By accessing or using the Ash & Co website, you confirm that you have read, understood, and agreed to
these Terms of Service and our Privacy Policy. These Terms apply to all visitors, users, and customers.
2. ELIGIBILITY
You must be at least 18 years of age to make purchases on our website. By placing an order, you represent
and warrant that you meet this requirement and that all information you provide is accurate and complete.
3. PRODUCTS & PRICING
We reserve the right to modify or discontinue any product without notice. Prices are listed in U.S. dollars and
are subject to change without notice. In the event of a pricing error, we reserve the right to cancel affected
orders and refund any amounts paid.
Product images are for illustrative purposes only. Colors, textures, and dimensions may vary slightly from
what is displayed on screen due to monitor settings and photography conditions. Dimensions listed on
product pages are approximate.
4. ORDERS & PAYMENT
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at
our discretion. Upon placing an order, you will receive an email confirmation; this confirmation does not
constitute acceptance of your order.
support@ashandco.com | 210 Indian Trail Road N., Indian Trail, NC 28079 Page 1ASH & CO
Terms of Service
We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Afterpay, and Affirm.
Payment is charged at the time of order placement. Sales tax will be applied where required by law.
By providing payment information, you represent that you are authorized to use the payment method and
that the information is accurate.
5. SHIPPING & DELIVERY
Estimated shipping times are provided for reference only and are not guaranteed. Ash & Co is not
responsible for delays caused by carriers, weather events, or circumstances outside our control. Risk of loss
passes to you upon delivery. See our Shipping Policy for full details.
6. RETURNS & REFUNDS
Returns are accepted on eligible items within 30 days of delivery, subject to the conditions outlined in our
Orders & Returns Policy, which is incorporated herein by reference. Custom and made-to-order items are
non-returnable. Refunds are issued to the original payment method.
7. INTELLECTUAL PROPERTY
All content on this website — including text, images, graphics, logos, icons, and design elements — is the
property of Ash & Co or its content suppliers and is protected by copyright, trademark, and other intellectual
property laws.
You may not reproduce, distribute, modify, transmit, or use any content from this site for commercial
purposes without our prior written permission. Personal, non-commercial use is permitted with attribution.
8. PROHIBITED USES
You agree not to use our website to:
• Violate any applicable law or regulation
• Submit false or misleading information
• Engage in fraudulent transactions
• Transmit spam, malware, or other harmful code
• Attempt to gain unauthorized access to our systems
• Scrape or harvest data from our website without permission
• Interfere with the proper functioning of the website
support@ashandco.com | 210 Indian Trail Road N., Indian Trail, NC 28079 Page 2ASH & CO
Terms of Service
9. DISCLAIMERS
Our website and products are provided "as is" without warranties of any kind, either express or implied,
including but not limited to implied warranties of merchantability, fitness for a particular purpose, or
non-infringement.
We do not warrant that our website will be uninterrupted, error-free, or free of viruses. We reserve the right
to modify or discontinue the website at any time without notice.
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Ash & Co shall not be liable for any indirect, incidental, special,
consequential, or punitive damages — including lost profits, data loss, or goodwill — arising from your use of
(or inability to use) our website or products.
In no event shall our total liability exceed the amount you paid for the specific product giving rise to the
claim.
11. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of North
Carolina, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located
in Union County, North Carolina.
12. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes will be effective upon posting to this page
with an updated "Last Updated" date. Your continued use of the website after changes are posted
constitutes your acceptance of the revised Terms.
13. CONTACT US
If you have questions about these Terms, please reach out:
• Email: support@ashandco.com
• Address: 210 Indian Trail Road N., Indian Trail, NC 28079